BlueBet™ - Responsible Gambling - Information

Responsible Gambling

Responsible Gambling Policy

BlueBet has a strong commitment to responsible gambling as well as promoting responsible practices and awareness of problem gambling to ensure our customers have an enjoyable betting experience. For most people gambling is an exciting and fun recreational pursuit.

For some individuals, gambling may result in addiction with devastating consequences for them, their families and friends. At BlueBet we understand the dangers of gambling beyond your means and we wish to protect our Customers. We want you to stay in control of your gambling and not allow gambling to control you.

As a result, BlueBet has developed this policy to communicate our approach to minimising the harm in which gambling can cause.

What is Responsible Gambling?

Responsible gambling is a broad concept that aims to ensure gambling is conducted in a manner where the potential for risk is minimised. BlueBet’s aim is to ensure our clients can make informed decisions about their gambling, and when or if required, always have access to gambling help and services.

What is Problem Gambling?

Problem gambling is when gambling that was once a fun & recreational, has started to create problems in your life, such as debt, relationship problems, stress or depression. Whilst gambling is a popular pastime, it can be addictive in which there may be a loss of control, causing yourself and your loved one’s harm.

How do I know if I am developing a Problem?

If you answer yes to any of the following, your gambling may be starting to become a problem.


Do you:

  • Spend more money and time than you intend to on gambling
  • Feel guilty and ashamed about your gambling
  • Try to win back your losses
  • Miss important things like family time, work, leisure activities or appointments because of gambling
  • Think about gambling every day
  • Have arguments with friends and family about your gambling
  • Lie or steal to get money for gambling
  • Get into debt because of gambling

Recognising that you may be developing a gambling problem is the first step to regaining control.


Remember:

  • Gambling should be entertaining and not be seen as a means of making money
  • Only gamble what you can afford to lose
  • Avoid chasing losses
  • Keep track of the amount of time and funds you are dedicating to gambling

In just a few minutes, completion of this anonymous self-assessment questionnaire which will determine your gambling risk level. Should you be deemed a problem gambler we encourage you to seek advice.

Living with a gambling problem can be tough, but you are not alone. Confidential help and counselling are only a telephone call away at Gambling Help 1800 858 858 FREE with counsellors who understand that you need a safe anonymous place to seek such information about problem gambling.

Self Exclusion (Temporary or Permanent)

Self Exclusion (to stop betting or gambling for a set time) can help in reduce your opportunities to gamble. If you need a break from gambling, you can opt to self-exclude from our services for 1 day, 7 days or 30 days days. Our customer service team can also assist you and provide assistance should you elect to self-exclude your account.



To apply a self-exclusion on your account:
  • Log on to your BlueBet account
  • Select My Details
  • Under Take a Break select the duration you wish to exclude from your BlueBet account
  • Confirm you understand, enter your password and select Take a Break
  • Our team can also aid should you elect to close your BlueBet account. You can either email on contact@bluebet.com.au or call 1800 797 644.

We encourage you to contact other Wagering sites you may have accounts with when you elect to self-exclude. BlueBet will only act on Self Exclusion addressed to BlueBet and cannot apply Self Exclusion relating to any other Wagering site to us.

We recommend removing any Gambling related apps you may have downloaded to any of your devises once you have applied a self-exclusion to your account.



Northern Territory Racing Commission

If you would like to self-exclude from multiple wagering operators, the Northern Territory Racing Commission manages a multi-operator self-exclusion scheme for all wagering operators licensed in the Northern Territory. For further information click HERE

BETSTOP - The National Self-Exclusion Register

BetStop – the National Self-Exclusion Register will let you exclude yourself from all licensed interactive wagering services in a single step from 21 August 2023. For more information click HERE

If you feel you need further assistance stop gambling, you can download software to disable your access to online gambling sites: BETBLOCKER

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