BlueBet™ - Responsible Gambling - BlueBet Help

BlueBet Help

How BlueBet can Help

To assist our customers in gambling responsibly, BlueBet offers the following features, services and information:

  • Identity checks as outlined HERE
  • Pre-commitment limits, including deposit and loss
  • Monthly Activity Statements
  • Self-exclusion options, whether temporary or permanent
  • Links and information to National Gambling helplines and other organisations
  • Information on protecting minors accessing BlueBet
  • Training BlueBet employees on responsible gambling which is maintained annually

Pre-Commitment Limits

Research shows that gambling problems are reduced when customers decide in advance how much money they are willing to spend. Deposit and loss limits are available for your BlueBet account and can be arranged for either 1 day, 7 day or 30-day cycles. These facilities operate from the second they are applied to the account and whilst you can decrease amounts at any time, increases to amounts or removing limits all together, will not take effect until the current cycle has lapsed.



How to set pre-commitment limits:
  • Log on to your BlueBet account
  • Select MY DETAILS
  • Under SET LIMIT enter the deposit and/or loss amount
  • Select your limit frequency
  • Select Update Settings to save your changes

Self Exclusion (Temporary or Permanent)

Self Exclusion (to stop betting or gambling for a set time) can help in reduce your opportunities to gamble. If you need a break from gambling, you can opt to self-exclude from our services for 1 day, 7 days or 30 days days. Our customer service team can also assist you and provide assistance should you elect to self-exclude your account.



To apply a self-exclusion on your account:
  • Log on to your BlueBet account
  • Select My Details
  • Under Take a Break select the duration you wish to exclude from your BlueBet account
  • Confirm you understand, enter your password and select Take a Break
  • Our team can also aid should you elect to close your BlueBet account. You can either email on contact@bluebet.com.au or call 1800 797 644.

We encourage you to contact other Wagering sites you may have accounts with when you elect to self-exclude. BlueBet will only act on Self Exclusion addressed to BlueBet and cannot apply Self Exclusion relating to any other Wagering site to us.

We recommend removing any Gambling related apps you may have downloaded to any of your devises once you have applied a self-exclusion to your account.



Northern Territory Racing Commission

If you would like to self-exclude from multiple wagering operators, the Northern Territory Racing Commission manages a multi-operator self-exclusion scheme for all wagering operators licensed in the Northern Territory. For further information click HERE

BETSTOP - The National Self-Exclusion Register

BetStop – the National Self-Exclusion Register will let you exclude yourself from all licensed interactive wagering services in a single step from 21 August 2023. For more information click HERE

If you feel you need further assistance stop gambling, you can download software to disable your access to online gambling sites: BETBLOCKER

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