BlueBet™ - FAQ - How do I retrieve a forgotten password or ID?

Account Questions

How do I retrieve a forgotten password or ID?

If you have forgotten your password, you can simply click on the Forgotten Password link under the login box and follow the steps to retrieve your password which will in turn be sent to your nominated email address. If you have forgotten your ID number as well, you will need to contact BlueBet and satisfy certain security measures before we can supply your number. email us or call us on 1800 797 066 if you require assistance in retrieving your lost details. Can I change my password or other personal or credit card details? If you wish to change your password you will need to contact BlueBet and satisfy certain security measures before the changes are activated and the relevant account can be accessed. For changes to any personal details, once logged on, you can click on "Edit Account" under the "My Account" menu. Any changes are recorded by BlueBet prior to acceptance. Any changes to credit card details can be completed by going clicking the "Deposit" button on the toolbar, then selecting 'Credit Card Deposit', recording the new card details and submitting the changes.
Need further assistance? Please contact our Customer Support.

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